By Email:

Membership, credit card, debit card, or other payment queries:

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General enquiries, comments about our service and our site:

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By Telephone:

Office (UK landline): 01438 798403

Our normal office hours are 9 to 5 Monday through Friday excluding Bank Holidays. The out-of-hours/when-busy message service, mobile number, and email are monitored on a regular basis both in and outside of these hours. We are often available to offer assistance outside of our normal office hours, so if you have a question please get in touch.

07831 453499 (Phil Lodge's mobile)

Philip Lodge & Caroline Lodge trading as Universal Au Pairs, 18 Whitehorse Lane, Welwyn, Hertfordshire AL6 0HA, United Kingdom. Telephone: +44 (0) 1438 798403

The business name 'Universal Au Pairs' is registered with the National Business Register Plc. The registration number is 2267780.

Please feel free to contact us by email or telephone with your questions or comments, and we will do our best to provide you with the information and assistance you need.

Caroline also owns a party hire business. If you are looking for party or table centre decorations in the Hertfordshire, Bedfordshire, Buckinghamshire, Essex or North London areas, then please take a look at www.hertfordshirepartyhire.co.uk