By Email:

Membership, credit card, debit card, or other payment queries:

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General enquiries, comments about our service and our site:

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By Telephone:

Our normal office hours are 9 to 5 Monday through Friday excluding Bank Holidays. The out-of-hours/when-busy message service, mobile number, and email are monitored on a regular basis both in and outside of these hours. We are often available to offer assistance outside of our normal office hours, so if you have a question please get in touch.

Office 0843 289 9717

Mobile 07831 453499

Philip Lodge & Caroline Lodge trading as Universal Au Pairs, Unit 11, Sycamore Business Park, Copt Hewick, Ripon, North Yorkshire HG4 5DF United Kingdom.

The business name 'Universal Au Pairs' is registered with the National Business Register Plc. The registration number is 2267780.

Our service operates throughout the whole of the UK, Ireland and Europe.

Please feel free to contact us by email or telephone with your questions or comments, and we will do our best to provide you with the information and assistance you need.